Auto Diallers-Do as they say in the title. They are very prominent in overseas call centres where regulations are a little easier around there deployment. They generate an outbound call to you, and then find an agent to complete the call. A great time saver, but can result in "silent" calls if an agent is not available! There are kinder versions that simply allow an Agent to make a call from screen, at a click of a button. These are commonly part of the major CRM applications.
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