Blended agent(BA) Get link Facebook X Pinterest Email Other Apps July 29, 2017 Blended agent(BA) - A blended agent, in a or contact center context, is an agent who manages both incoming and outgoing calls and applications as needed. Get link Facebook X Pinterest Email Other Apps Comments
Campus Area Network June 09, 2017 A network of multiple interconnected local area networks(LAN) in a limited geographical area. Read more
Dark Social June 09, 2017 It refers to the social sharing of content that occurs outside of what can be measured by web analytics platforms. Read more
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